Posted: Jun 11, 2024

Faculty and Staff Ombuds

Application Deadline: Jul 14, 2024

Faculty and Staff Ombuds

Coastal Carolina University seeks applications for the time-limited position of Faculty and Staff Ombuds for the Office of the President.

Reporting to the Office of the President, the position of Ombuds provides impartial, informal, independent conflict resolution services and referrals to help prevent, identify, manage and/or resolve workplace conflict for faculty and staff at the University. The role guides individuals to mediation, facilitation and negotiation while honoring the critical elements of an ombudsperson practice, which must include fair and ethical facilitation of the problem-solving process.

Duties include, but are not limited to:

  • Provides professional ombuds support as a designated campus resource for individuals and groups engaged in addressing workplace conflict, issues, or concerns informally as faculty and staff members by listening to constituents, assessing situations and guiding individuals toward effective problem resolutions and options.
  • Consults with department leaders, managers and administrators to establish coordinated efforts to minimize the costs of workplace conflict; develops resources and tools to aid University constituents in fostering a culture of respect, collaboration and problem resolution.
  • Develop and maintain presence and education for the Faculty and Staff Ombuds role.
  • Makes informed recommendations regarding improving program effectiveness.
  • Perform duties such as data collection, records maintenance and report preparation.

Requirements:  A bachelor’s degree and relevant experience are required. The successful candidate must complete the International Ombuds Association’s Foundation course within six (6) months of hire. An advanced degree along with extensive experience in a problem-solving, facilitative or mediation capacity, certification as an Organizational Ombuds Practitioner, and experience working with both university faculty and staff are preferred. A successful candidate will have the ability to maintain neutrality, confidentiality, build trust, handle sensitive communication, and demonstrate understanding of best practices in the Ombuds field.

Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 49 states and 55 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and PhD degrees in marine science: coastal and marine systems science and education sciences.

Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.

How to Apply: Interested candidates may apply online at Review of applications will begin July 15, 2024 and continue until position is filled. Questions about the position should be directed to the search committee chair, Renée Smith, [email protected]. Coastal Carolina University is an EO/AA employer.

Time-limited position with benefits. Salary will be commensurate with qualifications and experience. Normal work days and hours vary. The position will serve 30 hours/week and can participate in CCU’s Telecommuting/ Remote Work and Flexible Scheduling program, which is a one day of the week telecommuting/remote work. Must be flexible to meet the special scheduling needs of the university.