Selection of Ombudsperson for the EBRD – PUR2211/02

Job description:

The Bank wishes to select an Ombudsperson with the engagement commencing in March 2023 for up to 12 days per month. The initial appointment is for 3 years.

The Ombudsperson plays a key role in informal conflict and dispute resolution for Bank staff within its London Headquarters and 36 Resident Offices.

Our ideal candidate will have as a minimum:

• 10+ years of previous successful professional experience in the resolution of employment relations issues within the international civil service and/or administration of international organisations;
• excellent presentation and written communications skills in English;
• Demonstrated problem-solving, negotiation and mediation skills as well as success in working collaboratively and effectively;
• Recognised integrity and judgement; and,
• Demonstrated ability to maintain confidentiality and inspire trust.

The full details of the assignment are included in the procurement notice, which can be accessed by registered suppliers on the EBRD’s SMART portal hosted by GEP - https://eu.smart.gep.com/publicrfx/ebrd?oloc=215#/

SMART by GEP*

To view further details of this event, the RFP documents or submit a proposal, please log in to EBRD’s SMART website.

If you or your company have never worked with EBRD, please register as a supplier in SMART, via the following link (you will be taken directly to SMART’s registration site hosted on the GEP.com domain:

https://eu.smart.gep.com/Nexus/Registration/PartnerRegistration?dd=YnBjPTcwMDIxODY5JnNwYz0wJmZjPTE1&oloc=102

Before registering in the system please check that your company does not already have a registered profile (if your company has been contracted by EBRD before then most likely a profile already exists; it maybe that registration needs to be finalised; if unsure please get in touch with EBRD S2C Procurement Admin ([email protected]) to check.

*SMART by GEP is compatible only with Chrome, IE 10 and Microsoft Edge